Contact information

Contact Information

Have a question about a product, an order, a return or anything else? This page lists every channel you can use to contact Bruleish, our support hours and response times, and the legal details of the business behind the store.

1. Business Information

Bruleish (bruleish.com) is operated by Lashon Tamisha Bruce, an individual seller engaged in online retail of winter apparel. Business address: 213 Winber Drive, Richmond, VA 23224, United States. Payments are billed as BRULEISH.COM on your statement.

2. Support Channels

Choose whichever channel suits you: email info@bruleish.com; phone +1 (804) 938-9035; WhatsApp +1 (804) 938-9035; the contact form linked in our footer; or the return form for returns, exchanges and cancellations. You can also write to us at Bruleish, 213 Winber Drive, Richmond, VA 23224, United States. Quoting your order number lets us find your purchase immediately.

3. If You Are Not Satisfied

If something has gone wrong, tell us — we want the chance to fix it. Send a complaint to info@bruleish.com with "Complaint" in the subject and your order number; we acknowledge it within 2 business days and aim to resolve it within 10 business days. If you remain dissatisfied, you may contact the consumer protection division of the Virginia Attorney General, the Federal Trade Commission (reportfraud.ftc.gov) or the consumer protection agency of your own state.

4. When We Are Available

We answer Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)). Expect a reply within 2 business days — often sooner, and WhatsApp is the fastest way to reach a person during those hours. Automated order confirmations, shipping updates and tracking links go out around the clock.

5. Accessibility

We want everyone to be able to shop with us. If you have difficulty using any part of bruleish.com because of a disability, contact us at info@bruleish.com or +1 (804) 938-9035 and we will help you complete your purchase or find the information you need, and use your feedback to improve the Site.

Last updated: September 24, 2026.